Upgraded Unified Communications Software Release by Interactive Intelligence

Interactive Intelligence, a global developer of business communications software, has released an upgraded version of its unified communications software, Communite. Communite is a voice mail replacement system offering standards-based unified messaging, interactive voice response, and real-time communications services for all types of organizations, including large, distributed enterprises and higher education institutions.
The latest Communite release, version 2.4, was designed to further increase organizational productivity while minimizing infrastructure requirements with enhanced functionality for speech-enabled mobile applications, simplified creation of customized voice mail menus, flexible personalization options for presence management, and an alternate message store for unified messaging applications.
"These latest enhancements to Communite make it an even more compelling unified communications system for organizations with mobile employees, those looking to replace aging voice mail systems, and companies that must comply with increasingly stringent archive messaging requirements," said Yankee Group senior analyst, Ken Landoline. "With IP telephony driving faster adoption of unified communications solutions, Communite's built-in SIP support gives it an added competitive advantage."
New in Communite 2.4 is an enhanced Interaction Mobile Office(TM) application, which builds on its existing speech-enabled auto-attendant by adding a speech-enabled menu for message retrieval, status changes, and company directory access. A new telephone user interface enables organizations to use XML for easy emulation of existing voice mail menus, thus reducing user training requirements when replacing voice mail systems.
Other enhanced features such as new customizable status codes that can be applied to different messaging rules - for instance, "if out of office, forward calls to mobile phone" - give organizations unsurpassed flexibility.