Australian Authority Makes Emergency calls from VoIP obligatory
The VoIP users in Australia may need not to worry about routing emergency calls via the internet, because this has been taken care of by the Australian Authority in charge of communication, the Australian Communications and Media AUTHORITY (ACMA), which made available new rules that would protect consumers interest in the use of emergency services.
With this new rules, access to police, fire and ambulance assistance are being provided free of charge not only via the country's emergency number, 000, but also through the special emergency number for the hearing impaired.
This obligation has already gained popularity, more than forty Australian service providers of VoIP have been contacted and urged to find technical solutions in order to allow all, users of VoIP services to have access to the emergency call numbers.
With this new rules, access to police, fire and ambulance assistance are being provided free of charge not only via the country's emergency number, 000, but also through the special emergency number for the hearing impaired.
The Integrated Public Number Database, the national database of all the listed and unlisted public telephone numbers, would also flag these VoIP services so that the emergency call service operator will be alerted to ask the caller for location information.
This obligation has already gained popularity, more than forty Australian service providers of VoIP have been contacted and urged to find technical solutions in order to allow all, users of VoIP services to have access to the emergency call numbers.
Labels: VoIP News
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