Tadiran Telecom®, a leading
global IP business telephone and communications supplier, today
announced the availability of its newest application, the Coral® Navigator, a
complete desktop communication productivity tool that provides a
personal portal for harnessing the power of the Coral IPx telephone. The
Coral Navigator ties the PC to the phone, combining all types of
multimedia communications, phone features and capabilities, and phone
administration options - Instant Messaging, user presence, telephone status,
video sharing, call preferences, call routing rules, video conversations,
call recording - to further increase communication efficiency for users
within the Tadiran Coral IPx system.
Coral Navigator is an application that enables the enterprise to
streamline business processes and leverage communication as a competitive
advantage. The Navigator provides an intelligent communications platform
while utilizing presence awareness capabilities, providing the user
with a set of tools to communicate with the right person at the right time
in the right way.
Coral Navigator provides a global, visual indicator of all activity
within the Coral system, giving users an intuitive, PC-based communication
productivity tool for getting the most from Tadiran's Coral IPx family
of products. Navigator is a presence application allowing users to see
the status of other users, set up buddy lists and personal profiles. It
provides a visual interface for managing voice conference bridges,
making and receiving voice and video calls and Instant Messaging sessions.
It also allows users to route and redirect inbound calls based on
personal preferences.
"Coral Navigator makes using the phone much easier and interacting with
other users better," said Pat Lennon, Tadiran's director of marketing.
"For example, Coral Navigator gives each user a searchable call log,
and the ability to dial from any Windows-based application that contains
a telephone number."
Lennon added, "One of the favorite features of the Coral Navigator is
that each individual user gets a visual - or video portal - of the many
things the Coral system can do, such as seeing the call status of a
co-worker or sending an Instant Message. We're excited about this product
because it ties the PC to the Tadiran telephone and improves the
effectiveness of great features of our Coral IPx."
Coral Navigator's key features and capabilities include:
Contact Management - Navigator improves the ability to manage inbound
communications with rules, profiles and buddy lists. Users can manage
their contacts, the complete telephone system directory and personal
telephone lists in a single place, so names can be quickly and easily
found.
Instant Messaging - A secure "internal only" additional messaging
service allows users on the system to communicate with text to other users,
an especially useful way of unobtrusively asking a question to a
co-worker while they are on a call.
Conference Bridging - Tadiran's Coral IPx systems feature "meet me"
conference facilities. Callers simply dial the four-digit bridge number
(or are transferred) and automatically enter a meeting place for many
callers. With Coral Navigator, the participants can be viewed, muted or
removed. This visual representation of who is currently on the bridge
confirms each participant.
Call Logging and Recording - A searchable history of call activities
that features archiving of recorded phone conversations and rules for
setting up automated recordings. A user can easily play a recording,
attach it to an email or archive it to a network drive.
Personal Call Rules - Navigator allows users to route calls to other
extensions or remote numbers or automatically record a specific caller in
the call log.
Profiles and Status - With Navigator, users can set up personal
profiles that incorporate rules to deliver calls. Users simply set the status
(for example, Default, In a Meeting, On Lunch, On Vacation, Out of
Office, etc.) in their personal profile, and their calls will be routed
based on the profile status.
Button Programming - Navigator simplifies the customization of the
programmable buttons on Tadiran's desk set telephone. Users set up desired
features and labels based on their individual needs using simple menus.
Dialer - With Navigator, users can preprogram the system with a set of
phone numbers, time to dial and a description of the intended call.
When the time arrives, Navigator will remind the user about the call,
providing the description of the call and enabling easy dialing.
Tadiran's award-winning family of Coral IPx products are based on open
standards, allowing businesses and organizations of all sizes to move
to the world of IP-based communications in stages, at the speed that
suits their needs. The Coral IPx family includes a breadth of products
that combine leading edge Voice over IP (VoIP) technology at the best
total cost of ownership, backed by superb voice quality, easy installation
and maintenance, secured communications, and a wide choice of user
devices to support tele-workers, corporate and branch offices, and road
warriors. With deployments in 41 countries, the Coral IPx products can
easily adapt to different companies, different networks and different
countries.
Labels: Conference Calls