JUNCTION NETWORKS UNVEILS ‘onSIP’ HOSTED PBX FOR SMB
Unlike typical PBX hosts, which offer all-or-nothing feature bundles and charge $20, $30 or $40 per user line per month, Junction Networks charges its customers only for calling minutes that go off its network, at low, voice-over-IP rates. One monthly $39.95 network fee covers the entire “onSIP Complete” plan, including a comprehensive suite of advanced features.
“Usage” here means use of the service to call “off-net,” that is, to non-IP, traditional phones and faxes, at great cost savings compared with switched-network carriers. Junction Networks also sells advanced calling features, including dial-by-name directory, voicemail, auto attendant, hunt/ring groups and call routing, on an à la carte basis, so that customers pay only for what they want.
As a hosted service, onSIP eliminates the hefty capital expenditure of in-house PBX hardware, and the opex of support, maintenance and change requests. Junction Networks groups all of a customer’s phones—at one location or many—as extensions of one calling group, and routes calls among all company extensions for free.
Employees at far-flung locations, nomadic workers and home-based workers all can use their IP phones and features over broadband Internet connections as if they all were physically attached to one on-premises PBX. In paying per usage, not per seat, onSIP customers are free to add seldom-used extensions, like conference room and lobby phones, without raising their costs. They can also add and drop extensions for temporary employees and consultants easily and economically, whether on-site or telecommuting.
onSIP also removes the need to change employee contact information for every temporary or permanent relocation; the phone number travels with the phone or PC softphone. It allows businesses to use any device that works with the SIP signaling protocol, which includes most VoIP networks currently operating.
onSIP also connects calls to all SIP phones around the world, for free. Customers can easily order and assign regular ten-digit phone numbers to main numbers or extensions, to receive calls from traditional landline or wireline phones. Numbers can be chosen from area codes throughout the United States. Even more important, customers can keep the numbers they already have.
Open-source + self-made platform = flexibility + control
Junction Networks can price, package and provision onSIP calling features flexibly because the company has designed and built the onSIP hosted PBX platform itself, using widely available open-source technologies.
In contrast, most PBX hosts resell telephony services running on platforms from Avaya, Alcatel/Lucent, Cisco Systems, Nortel Networks or similar big-name PBX vendors. They must charge more to cover licensing fees, and must wait for their vendors to respond when end-user problems require advanced technical support.
The onSIP platform also puts great control in the hands of its customers. Using onSIP’s Web-based interface and credit cards, customers with no telecom system programming background can quickly set up their own PBX accounts, assign user extensions, and purchase regular 10-digit telephone numbers to receive PSTN phone calls.
After setup, the same newbies can also order and set up advanced features such as hunt groups, call forwarding and voicemail. Extensions in different locations can be registered to all ring at the same number, so that the same call can be answered from offices on either side of the Atlantic, or from home, office or traveling PC.
“To understand what onSIP brings to small to medium businesses,” says Robert Wolpov, Junction Networks’ president, “start with the outsourcing convenience and low capex of Centrex. Add in the economy and location-independence of voice over IP. Now add the still greater economy, scalability, flexibility and integration potential of open-source. With that third piece, we level the playing field between large-enterprise and SMB telecom.”
Customers are welcome to bring their own application servers to their onSIP Complete accounts; any SIP-compliant server, such as a call monitoring or VoiceXML IVR server, can be registered within the hosted PBX, making it addressable like any other extension.
New applications are more quickly developed, too, owing to onSIP’s open-source, Web Service development model. Junction Networks has invited the developer community to see this for themselves by making its API available at: http://www.junctionnetworks.com/webservices.php
Labels: Conference Calls, VoIP News









