GLDS and SinglePipe Partner to Offer Flow-Through Billing

Announcing its new billing system at the NSTA's The Cable Show, SinglePipe Communications and Great Lakes Data Systems, Inc. (GLDS) said that they have integrated flow-through billing and provisioned for commercial and residential VoIP services. The companies have deployed the new integrated solution for CMA Communications in Dallas.
 It is claimed that SinglePipe is one of the first telephony services providers to integrate with GLDS's Service Provisioning Gateway for Voice (SPG) interfaces. By leveraging the integration with the GLDS gateway (SPG), operators are able to control SinglePipe Digital Voice services directly from GLDS's WinCable billing system.
 The integration eliminates the need for multiple disparate systems and operators are able to manage SinglePipe delivered services without additional mediation or provisioning layers. CMA Communications will also gain from direct provisioning from the billing system as they will now be able to manage triple-play service delivery more efficiently and minimize revenue loss.
 The companies explain that GLDS WinVoIP module allows the import, management and aggregation of pre-rated, pre-taxed call detail records for consolidated multi-service billing. SinglePipe originates, terminates and manages each phone call over its own network. This certified, facilities-based Competitive Local Exchange Carrier (CLEC) then transmits a rated call detail records to GLDS WinCable billing system. This system then aggregates that data (with video and data billing information) into a single, consolidated triple-play bill.
 GLDS VP of Operations, Garrick Russell finds SinglePipe easy to work with, and noted that the integration process went very smoothly. He explained that provisioning and billing from the same system just makes sense as the resulting solution will mean lower labor costs, faster service activation, and fewer mistakes.
 SinglePipe COO Jeff Carr said in a statement that providing an integrated billing and provisioning platform through their partnership with GLDS is a key component of their overall value proposition. He noted that they'll be able to deliver faster, more seamless service launches for their cable operator clients, more efficient ongoing Digital Voice service delivery, and more satisfying experiences for end-users.
 SinglePipe's Digital Voice Solutions boast a range of packages for both residential customers and for small to medium-sized businesses. According to SinglePipe, all SinglePipe Digital Voice offerings include all of the advanced calling and phone control features customers want, as well as regulatory compliance, FCC -compliant 911, local number portability, complete back office integration, and Tier 2/3 support.