Suddenlink and Sigma Systems Streghten on Partnership

Consolidating on their partnership, Suddenlink Communications and Sigma Systems have launched another service, Advanced Commercial VoIP services for small and medium businesses (SMB), which comes with great package and it's being hosted by Sigma.

The Commercial Voice Service Package automates the complex IP service fulfilment functions required to deliver voice services with a full set of calling features, including call display, call forwarding, call answer and hunt groups, as well as innovative IP-based communication features such as find me/follow me and unified messaging.

Sigma has designed this package in such a way that it would enable operators like Suddenlink to rapidly create new bundles of commercial services in demand with the requirements of their SMB customers and manages the complexity of inter-carrier (e-bonding) gateway processes.

Commenting on this, Bob Putnam, Chief Information Officer for Suddenlink Communications, said "We have had a great deal of success with our existing Sigma deployment, which automates the fulfilment of advanced IP services including residential voice and high-speed data. As a result, Sigma's Hosted Commercial Voice Service Package, as well as the new Release 4.0 of its Service Management Platform, was the clear choice for Suddenlink's commercial voice initiative".

Sigma has been in business for quite a while; it has delivered approximately 100 million managed services for individual, bundled and converged services worldwide and also its solutions have deployed over six million voice lines worldwide. This is a new addition to the Suddenlink services portfolio from Sigma that will hopefully power their long-standing relationship.